One Airways had successfully transitioned to the ISO 9001:2015 certification which specifies requirements for a quality management system when an organization.
• Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
• Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
One Airways is the first air transport company in Spain to fulfill the ISO 9001:2015 requirements and has been audited by SGS. Some of the benefits of this new new standard are:
Enhancing Continuous Improvement
The revised standard ensures that quality management is completely integrated and aligned with the business strategies of One Airways
Greater involvement in the management system by the leadership team ensuring that the whole organisation is motivated towards the organization’s goals and objectives.
Risk & Opportunity Management
Reinforces the use of our already implemented management system as a governance tool. Also helps to identify business opportunities that contribute to bottom line improvements.
Self-governance and organisational behavior have a direct influence on performance and the capacity to create value for customers and employees. Effective performance measurement and self-governance can result in higher levels of innovation, employee loyalty, customer satisfaction and better production performance
With the new structure applicable to all new ISO management systems standards it will be much easier to implement multiple, integrated management systems.
The new ISO 9001:2015 audit and evaluation confirms that One Airways ´s SMS is supported by on-going improvement processes that foster a sustainable and proactive safety culture throughout the company; ensuring safety management activities are fully integrated into our company.